Sideris BotanicaSideris Botanica

Frequently Asked Questions

Consult technical documentation regarding order processing, transit schedules, product standards, and return guidelines.

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how to choose botanical immune vitamins for daily use
Review the ingredient list on the label to verify that whole-plant extracts and clear mineral compounds are used. Our formula combines Greek sideritis extract, wild rosehip, zinc gluconate, and lichen vitamin D3 in a clean cellulose capsule. Select products without artificial flow agents or bulk fillers.
what is inside the daily botanical capsules
Each capsule contains powdered wild rosehip extract, mountain sideritis extract, zinc gluconate, and vegan vitamin D3. The capsule shell is made from plant-based hypromellose. There are no binders, synthetic coatings, or artificial dyes in the powder.
can courier deliver to flat without lift
Couriers deliver directly to your apartment door regardless of whether your building has an elevator. If your building has a secure outer gate, the courier rings your intercom or calls your mobile number upon arrival. You can verify the parcel condition before signing.
what happens if i need a return
You may return your item within 30 days of delivery provided the jar remains unused, unopened, and in its original sealed box. Return shipping costs are paid by the customer unless the package was damaged or incorrect. Contact our Kalamaria team with your order reference to arrange the return address.
how do i pay on courier delivery
You can select cash on delivery at checkout to pay the courier driver directly in cash when your parcel arrives. We also accept direct bank transfer before dispatch if you prefer electronic settlement. No payment cards or card machines are used on this site.
can you issue a company tax invoice
We provide standard retail receipts and commercial tax invoices for registered business entities upon request. Simply enter your company name, tax registration number, and billing address during checkout or email our team immediately after placing the order. The tax document is sent via email and included inside the parcel.