Sideris BotanicaSideris Botanica

Our 30-day guarantee

Order products from Sideris Botanica with the option to return them within 30 days for a complete refund of the purchase price if unsatisfied.

The promise
Eligible goods may be returned within 30 days of receipt for any reason. Approved refunds are processed to the initial payment source within 3 working days after arrival.

30-day returns

Applicable without requirement of cause, including voluntary order cancellation.

Insured delivery

Packages damaged or misplaced during transit are replaced or reimbursed entirely at our expense.

Secure payment

Settlement occurs through cash upon delivery or bank transfer: card details are neither requested nor retained.

Real support

Our desk processes all inquiries sent to [email protected] within one working day.

How to claim

  1. Submit an email to [email protected] including your order reference number.
  2. Our team sends return instructions, an authorization code, and the destination address within one business day.
  3. Dispatch the parcel to our facility: refund processing commences upon physical receipt and inspection.

Comprehensive terms are accessible in the Returns policy and Delivery terms sections.